How we work

Our approach to
eCommerce accessibility

We work exclusively with eCommerce brands, auditing, remediating, and monitoring accessibility across the full commerce journey. Not reports handed off. Not overlays installed. Real fixes, implemented properly.

Our process

From scan to ongoing coverage

Free Audit

We identify 3–5 real, high-impact issues on your site within 48 hours. This gives you a concrete picture of your current state, at no cost.

Full Audit

A complete WCAG 2.2 AA assessment across your real user journeys, homepage, collection pages, product detail, cart, and checkout. Manual testing plus automated scanning. Every issue is prioritized by severity and business impact.

Remediation

Our team implements fixes directly in your codebase. We work at the code and design level, not surface-level patches. Every change is documented and retested. You don't need to involve your development team as the primary implementation path.

Ongoing Monitoring

Template changes, new launches, seasonal updates — accessibility issues can return with any of them. So can compliance exposure. We make sure neither does.

How we test

Tools & testing methodology

Automated scanning
axe DevTools

Industry-standard automated accessibility testing. Catches the 30–40% of issues detectable by automation, used as a baseline, never as a complete solution.

Screen reader testing
VoiceOver + NVDA

Real screen reader testing on macOS and iOS (VoiceOver) and Windows (NVDA). We test the actual experience, not just the code structure.

Manual testing
Keyboard + contrast

Full keyboard-only navigation testing across all interactive elements. Color contrast verification against WCAG 2.2 AA ratios (4.5:1 for normal text, 3:1 for large text).

Credentials & standards

Why trust our team

Training & Certification

Our team holds certifications from Deque University, the leading accessibility training provider used by enterprise accessibility teams globally. We train continuously as standards evolve.

  • Deque University certified specialists
  • WCAG 2.2 AA specialization
  • Ongoing training as standards update
  • eCommerce-specific accessibility expertise
Standards We Work To

All audits and remediation work is conducted against established, recognized standards, not proprietary checklists.

  • WCAG 2.2 Level AA, primary standard
  • ADA Title III, U.S. legal framework
  • European Accessibility Act (EAA)
  • Section 508, where applicable

Our philosophy

Accessibility is a business problem

Every user who can't complete your checkout because of an accessibility barrier is a lost conversion. Every unlabeled form field, every keyboard trap, every missing alt text, these aren't just compliance failures. They're revenue losses.

We approach accessibility from both directions: reducing legal exposure and improving conversion performance. Both outcomes come from the same work.

What we don't do

No shortcuts. No overlays.

We don't recommend accessibility overlay widgets. We don't install quick fixes that create the appearance of compliance. We don't hand you an audit report and leave you to figure out implementation.

We implement the fixes. We test them. We verify they work with actual assistive technology. And we stay engaged through your next launch.

Get started

Start with a free scan of your site

We'll identify 3–5 real accessibility issues within 48 hours. No cost, no commitment.

Request Free Scan

Paid audit guarantee: if we don't find at least 10 issues, we refund it in full.